America’s first publicly funded technical college increases quote velocity by 87%

Before implementing Flexpricer for Salesforce, Gateway Technical College created all its quotes manually and stored them in a drive before inputting them into a Smartsheet. People often wouldn’t remember where the quotes were stored. It was an inefficient and time-consuming process.

By implementing Flexpricer for Salesforce, Gateway Technical College has eliminated their manual quoting process and account managers are now able to complete quotes up to 87% faster.

Michelle M. Miller, Administrative Assistant to Vice President, Business and Workforce Solutions takes us through their journey

The Challenge: Manual Quote Creation

Gateway Technical College, provides customized training programs for companies. The college’s goal is to collaborate with local businesses, industry, and community leaders to help their communities grow and thrive.

Before implementing Flexpricer for Salesforce, Gateway Technical College created all its quotes manually and stored them in a drive before inputting them into a Smartsheet. People often wouldn’t remember where the quotes were stored. It was an inefficient and time-consuming process.

Gateway Technical College wanted to start working in Salesforce and found that creating quotes with a markup was the best option. The college was looking for a way to add a 30% markup on all of their supplies in Salesforce

The Solution

Gateway Technical College found that Flexpricer for Salesforce was the only app that met their requirements and needs when it came to adding the markup on courses.

“We were looking for a way to add a 30% markup on all of our supplies in Salesforce. Flexpricer was the only app that met our requirements and needs.”

The Flexpricer implementation process initially looked more complicated than it was. According to the college, everything went smoothly. Flexpricer answered all their support tickets promptly.

Michelle M. Miller, Administrative Assistant to Vice President, Business and Workforce Solutions, explains one particular situation where Flexpricer’s support team transformed the way they were using the software:

“At one point during a help session, the Flexpricer team realized that we had been using the application the wrong way and they quickly got us back on track,” explains Miller.
“Our team was so relieved as we didn’t realize we were doing it the long way. The Flexpricer team had come up with an easy solution, which helped save time.”

The Results: Better Sales Performance

87% INCREASE IN QUOTE VELOCITY

Eliminate manual quote creation
Faster and more accurate quotes
Improve productivity and transparency
Better sales performance

Using Flexpricer has eliminated Gateway Technical College’s manual quoting process and account managers are now able to complete quotes much faster.

“Before using Flexpricer/Salesforce, it used to take the account managers (depending on how much information they needed to gather) up to about two hours to complete a quote,” explains Miller. “Now that they have all of the products in the system already priced and automatically adding the extra 30% fees, it takes them approximately 15 minutes to complete quotes. Flexpricer has improved productivity and transparency for our team.”

Gateway Technical College is now able to use Salesforce to better connect with its partners, customers, and potential customers. The college can keep track of all its customer activity and market its courses to its customers through email blasts.

Miller explains the benefits they have already seen in more detail: “Currently, we are sending out marketing email blasts to almost 900 customers and they have responded positively by attending our programs and workshops. We have all our contracts (50) in Salesforce for the year thus far.”

Flexpricer has helped booth sales performance as Miller explains: “The account managers are being very competitive as their quarterly performance is being tracked by everyone on the team.”

Next Steps: Expanding College Wide

Gateway Technical College plans to take Salesforce college-wide to include its business department. They plan to do billing through Salesforce eventually.

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America’s first publicly funded technical college increases quote velocity by 87%

The Challenge: Manual Quote Creation

The Solution

“We were looking for a way to add a 30% markup on all of our supplies in Salesforce. Flexpricer was the only app that met our requirements and needs.”

The Results: Better Sales Performance

87% INCREASE IN QUOTE VELOCITY

Eliminate manual quote creation

Faster and more accurate quotes

Improve productivity and transparency

Better sales performance

Next Steps: Expanding College Wide

Ready to challenge your view of CPQ with Flexpricer?