Global manufacturer pumps up AOV by 30% and instantly stems revenue leakage

With a wide variety of configurations along with accessories and spare parts to offer on their quotations, FLUX Pumps Corporation needed a configuration and pricing solution to empower their sales teams.

By implementing Flexpricer for Salesforce they were able to reduce their reliance on other sales resources to guide configurations and increase their average order values by 30%.

Glenn Milligan, President of Flux Pumps Corporation takes us through their journey

The Challenge

“The products that we sell and offer on our quotations have a wide variety of configurations including accessories and spare items. It was left up to the sales staff to manually find these items and make sure they were added to our opportunities. We needed to get this configuration data into Salesforce so that everyone had simple access instead of relying on colleagues who have been with our company for many years.”

The Solution

“We work closely with a Salesforce partner to keep pushing the limits of our org. When we first discussed our issues, Salesforce CPQ was their first recommendation, but it seemed to be more than we really needed. We looked across the AppExchange for other products that might work. When we came across Flexpricer, it seemed to do all that we needed. Within a short time our Salesforce Partner had Flexpricer installed into our Sandbox ready for use.

After we evaluated the capability of Flexpricer with our company needs, it was an easy choice. The app provided a solution to all of our needs and even had some areas that we could grow in to over the course of time.”

The Results

30% INCREASE IN AOV

100% ROI IN JUST 2 DEALS

“Since implementing Flexpricer we have been able to increase the average value of our orders by 30%. Our sales team is more empowered than ever by having Flexpricer offer and make cross-sell recommendations, which once only existed in the minds of long-time employees. “

The Conclusion

“Set-up and implementation was a breeze. The app does all that we could have hoped for and more. Even those employees who do not consider themselves “tech savvy” have no problems working with the app.

We consider Flexpricer as everyone’s personal assistant when it comes to quotes and proposals and the ease of the app allows us to adjust to the ever-changing needs of our business.

With solutions like this, product support and response times are critical. CRM Team Global continues to provide this along with great customer service. “

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